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Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you. *Change of Mind or Item not Satisfied Returns-If you wish to return an item because you have changed your mind or not satisfied with your purchase, Gadget Parts will offer you exchange, credit or refund provided that You return the item within 10 days of purchase, Provide proof of purchases at the time you return the item, We may charge $10 handling cost on each item if you simply changed your mind or selected the wrong item. Please choose the parts carefully. Item is in re-saleable condition including that it is in its original packaging, including instruction manuals and all accessories, it is undamaged in its original condition, it is not an on-sale item. GADGET PARTS reserves the right to assess the condition and age of returned products prior to providing a repair, exchange, or refund. This may result in a repair, exchange or refund being refused. 5.2 For other returns, please note: Your original GADGET PARTS receipt is the best form of proof of purchase, Refunds will be issued using your original payment method, Free tools or Gifts are not redeemable for cash, If you seek for credit or refund after 10 days, a minimum restocking fee $10 on each item will be applied based on the condition and age of the returned product, We can only provide replacement parts for the item returned after 30 days if the item is still under warranty, Postage is not refundable.

All our spare parts come with a return to base warranty and starting at the date of purchase. Our warranty terms are as follows: 6.1 Please arrange defective/faulty part to be sent back to our address, we will arrange the replacement parts in 24 hours after we receive and examine it. If you need the replacement part quicker, we can bill you for a replacement part and refund the previous payment once the faulty part has been returned in 14 days. Please note that we cannot refund postage costs, and any postage costs to return items back to us are paid by the customer. Please also note that all returns are stock depending on and we reserve the right to offer a refund for the item instead of replacement. 6.2 Defective/Faulty items are classified as items that mechanically malfunctioned NOT as a result of user error, which is classified as damage from the result of the user dropping, spilling, or in some way altering the original state of the product. 6.3 If the returned part is found to be defective then a replacement will be issued for the order. 6.4 Under no circumstance will shipping fees be reimbursed, which includes the costs of returning items back to GADGET PARTS. 6.5 When returning an item, be sure to use a reliable postage method that offers tracking numbers and pack the return items sufficiently to protect from damage in shipping. We are not liable for damage or lost done in transit back to us. 6.6 Damaged Packages / Missing or incorrect Items/ Installation damage 6.7 If a part is received in damaged condition, GADGET PARTS must be notified within 24 hours of the receipt of the package order to file a damage claim on said package. GADGET PARTS cannot be held responsible for damage to item that is not reported to us within 7 business days of the receipt of the package. Damaged items must be reported to us prior to installation. 6.8 If any items are incorrect or missing from a shipment, GADGET PARTS must be notified within 24 hours after you receive the package. 6.9Broken Glass Policy: Any damage to a component containing glass, such as back glass cases or may be any others, must be communicated to us within 1 day of receiving the damaged product. Any product that has a glass component that is broken will be considered broken due to “user error” and will not be covered under warranty. 6.10 Please note that personal details, faulty description, and order number MUST be stated clearly with return items. Any returns without any details will be refused to process. Please send the returns with your details to our address: PO BOX 309, Campbelltown, 5074 SA.6.11 Incorrect Address / PO Box: Under no circumstance will GADGET PARTS (gadgetparts.com.au) reimburse shipping fees for instances when the customer input the wrong address on their order. 6.12 Installation Damage: We are not liable for any damage to your device due to the installation of parts purchased from GADGET PARTS (gadgetparts.com.au) under any circumstances.

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